Privacy Policy

When you register or use the Platform, we collect: your name, email address, phone number, and password (stored as a secure hash, never in plain text); for Principals/HMs, your school name, UDISE number, and district/taluk/block/pin code; for suppliers and gig workers, your business name and service area; and, where you choose to provide them, a school verification photo, gig-request photos, and gig-completion proof photos.

We use this information to operate your account, verify schools and suppliers before approving listings, process and deliver orders and gig requests, send order/gig status updates over WhatsApp, and process payments securely.

We share only what is necessary with the service providers that power the Platform: Razorpay (payment processing), Meta/WhatsApp (order and gig notifications), Vercel Blob (photo storage), and Neon (database hosting). We do not sell your personal information to third parties.

The Platform uses a single essential cookie (tnsc_session) to keep you signed in. It is httpOnly and cannot be read by scripts; we do not use tracking or advertising cookies.

We retain account and transaction data for as long as your account is active and as needed to meet legal and accounting obligations. You may request deletion of your account and associated data at any time, subject to records we are required to keep for completed transactions.

You may request access to, correction of, or deletion of your personal information by contacting us through the WhatsApp chat button on the Platform or your account dashboard.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.